This post is part of the Voiceflow Series Chatbots have become a common part of modern businesses. Companies use them to answer customer questions, collect leads, assist with online purchases, schedule appointments, and much more. Their conversational nature makes it easier for users to get the information they need quickly, often reducing response times and improving the overall customer experience. As a result, chatbots have become an effective way for businesses to engage with visitors while automating repetitive interactions. There are many chatbot platforms and frameworks available today, but I personally recommend Voiceflow because of its simplicity and, to be honest, it just works. To keep things simple, we’ll build…
Introduction to prompt engineering
This post is part of the GenAI Series The only way we can interact with an LLM model is by passing an instruction to retrieve a response. That instruction is called a prompt. In this post, we are going to discuss what a prompt is and what prompt engineering entails What is a Prompt A prompt is simply the instruction or question you give to an AI or language model to get a response. Think of it as a way to guide the AI toward the answer or output you want. Imagine you’re talking to a super-smart friend who’s always eager to help but needs a little guidance on what…
